Payment

We accept debit/credit card, PayPal and afterpay for payment. 

Our Products

PRINTS

A3 and A2 prints designs are printed on high quality 180gsm card stock. Prints are available in different sizes according to what each product states and are supplied unframed.

We are happy to supply custom sizes to suit your requirement, please email your request to hello@misspiedesigns.com.au

Before ordering, please understand that there may be slight variations in what appears on your monitor and the actual print colour. We cannot be held responsible for any differences in the appearance of the colours.

Revisions

ONE ROUND of revisions is included with your purchase.
$5 fee for each additional round

• Font style & font colour changes ARE included with purchase.
• Graphics changes & colour changes ARE NOT included with purchase.
• Any revisions needed due to designer error will not count against you.

All sales are final. Due to the digital nature of this product we do not accept refunds or cancellations once a proof has been created. 

Proofing 

We will email a proof for personalised name announcement prints. All generic designs do not require approval prior to printing.

When checking your proof, please ensure you carefully check spelling, making sure all content is there and layout. If all is correct and you are happy for us to proceed, then you will need to confirm that your proof is approved and ready to print. No other changes can then be made. 

Please note that due to various computer screen calibration, the colours that appear on your screen may differ slightly from the product you receive. Any slight variance is not considered defective and a refund will not be issued.

Delivery

Australia - We use Australia Post for all our deliveries. Delivery can take anywhere from 3-14 working business days depending on where you are located and the product ordered. We offer FREE STANDARD SHIPPING (Australia wide only) on all products. Tracking can be selected at checkout for an additional $4 and Express postage can be selected at checkout for an additional $5.00. 

• A6, A5, A4 prints are made to order and will be shipped within 5 business days from ordering. 
• A3 and A2 prints are made to order and will be shipped within 12 business days from ordering. 
• Flat lay packs, Milestone cards and Flash Cards are all in stock (unless stated otherwise) and will be shipped within 5 business days from ordering.
• Digital files will be sent via email within 72 business hours from ordering.

Australia Post does no offer a fragile service. We take every care in packaging your order, however we are NOT responsible or liable for any breakages, damage or lost items during the delivery process.

International -  Please allow at least one month for international orders to get through customs and delivery. Shipping is a flat rate fee of $18 regular post, or $28 for tracked postage.

Miss Pie Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after the shipping are the responsibility of the customer. (Tariffs, texed, etc)

 

Please email if you have any questions.